privacy policy | the-lyra.com

Introduction

Lyra (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.the-lyra.com or purchase our products.

 

Information We Collect

When you interact with our website, we may collect the following information:

  • Personal details (name, email, shipping/billing address, phone number).
  • Payment details (processed securely through third-party providers; we do not store full card information).
  • Order history and customer support interactions.
  • Website usage data (cookies, IP address, device type, browser data).

 

How We Use Your Information

We use your information to:

  • Process and fulfill orders.
  • Communicate with you about your purchase, shipment, or support request.
  • Send optional marketing emails if you opt in.
  • Improve website performance and user experience.
  • Comply with legal or regulatory requirements.

 

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and support targeted advertising. You may disable cookies in your browser settings, though some features may not function properly.

 

Sharing Your Information

We never sell or rent personal data. We may share your information only with trusted third parties such as:

  • Payment processors and logistics partners.
  • Analytics and marketing service providers.
  • Legal authorities, if required by law.

 

Your Rights

Depending on your location, you may have rights to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications at any time.
  • Request details on how your data is processed.

To exercise these rights, please contact us at sandra@the-lyra.com.

 

Data Security

We use industry-standard security measures to protect your personal data. While no method is 100% secure, we continuously work to safeguard your information.

 

Changes To This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with the “Last Updated” date.

 

Contact Us

For questions or requests regarding this Privacy Policy, please email us at sandra@the-lyra.com.